Privacy policy

At All Customer Service (ACS), your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us for consumer support services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information to provide effective consumer support, including:

Personal Identifiable Information (PII): Your name, contact information (email, phone number), address, and other details you provide during interactions.
Communication Records: Records of your correspondence, including emails, chats, and call logs.
Usage Data: Information about how you use our website and services, such as IP addresses, browser types, and pages visited.
Support Queries: Information related to your consumer inquiries or complaints, including service/product details, transaction data, and more.

2. How We Use Your Information

We use your information for the following purposes:

To provide and improve our consumer support services.
To communicate with you about your support requests and updates.
To personalize your experience and improve the overall quality of our services.
To comply with legal obligations or resolve disputes.
To prevent fraud and ensure the security of our systems.

3. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you want to exercise your rights, please contact us at: admin@cspay.org